While these services are disabled by default, if you have turned these services on, you may need to configure these services to allow the game to access the Internet. Windows XP and Mac OS X ship with firewall services built into the operating system. How do I configure my Operating System firewall? Once you contact the IP address, your proxy and/or firewall considers it " safe", or a " known source", since you initiated the contact. In this case an " unknown source" would be defined as any IP address that you have not initiated the contact with. Your configuration may be restricting packets from " unknown sources". Most proxy servers, firewalls, and other Internet connection sharing methods can restrict port access. How are ports restricted when using a proxy, firewall, or router? For walkthroughs on router and firewall configuration you can use the Help for the Blizzard Downloader page. The Blizzard Downloader, which downloads patches, also uses TCP ports 6112 and the range 6881-6999. World of Warcraft & Burning Crusade use TCP port number 3724 to play and UDP port 3724 for in game Voice chat. Your computer has many ports that can receive data, and different activities will utilize different ports. Here are some common questions and answers regarding proxies, firewalls, and routers.Īnytime your computer receives incoming data, it is sent to a "port". It is also recommended that you contact your router manufacturer for updates that may help to resolve some connection issues. You may need to contact your Internet Service Provider or network administrator for assistance if you have opened the correct ports but still cannot connect. The settings provided are suggested settings only. Please note that Blizzard does not offer direct support for proxies (Internet connection sharing), firewalls, or routers. Configuring security software is preferred, however removing it completely can be used as a test to see if it was blocking the game. Please note that simply disabling security software will not always allow the game to connect correctly, this is due to a feature with most security software in case a virus disables the security software without you realizing it. You can also check if some of the ports associated with Warcraft/Burning Crusade are being blocked by running the online test found at. If these are not set up correctly, the firewall or router may prevent you from connecting to the World of Warcraft/Burning Crusade game servers. You may need to set up these security features to allow access to the game servers. Security software such as firewalls and security hardware such as routers are designed specifically to control your computer's incoming and outgoing connections. 5 What do I do if I am still having problems connecting using a firewall, router, or proxy?Īre you unable to connect to the game and you are using a firewall, router, or proxy?.4 How do I configure my Operating System firewall?.
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